Odyssey Marine Exploration's Shipwreck Store

Our Commitment
Odyssey Marine Exploration is committed to providing outstanding products and service to our customers. Throughout our business, our employees and partners understand the importance of excellent service as we share our shipwreck discoveries with the world.

Returns Policy
If the products you received do not meet your expectations returns/exchanges will be allowed within 30 days of purchase on items that are in original condition and are complete with all original packaging, certificates of authenticity, promotional gifts (if any) and proof of purchase.  All authentic shipwreck coins and artifacts will be examined on a case by case basis for any tampering or damage.  Odyssey reserves the right to decline returns/exchanges if we deem the seal on the coin encasement has been breached or the artifact has been altered in any way.  Refunds will be applied using the original payment method. Gift cards are not returnable or refundable. 

Return Instructions
To return your merchandise, please contact our customer service at 1-866- 404-4794 (Monday-Friday, 9:00AM-5:00PM EST) for the required  Return Authorization Number (RA#). Please include this number on the outside of the package, and return to:

Odyssey Marine Customer Service
RA #: _________
5215 W Laurel St.
Tampa, FL 33607

Once we receive confirmation that your merchandise has been returned, a refund will be issued to your account. If you have any further questions or concerns please call customer service.

If you need specialized assistance or require further information please contact us below:

Click Here of Customer Support

Customer Service Phone # 1-866-404-4794
Customer Service Hours of Operation:
MON-FRI 9:00AM-5:00PM EST
For Customer Service or Inquiries mail your request to:

Odyssey Marine Exploration

ATTN: Customer Service
5215 W Laurel St
Tampa, FL 33607